With the advent of the development of eCommerce markets, there are a wide range of online stores on the Internet. Thus, it is a competitive l…
E commerce customer service: Simple understanding and how to improve it on Shopify
For every business, great customer service is a key factor to enhance revenue. Moreover, in a competitive market like e commerce, e commerce …
Customer experience vs User experience: Key difference you need to know
With every business, customers is the center. Therefore, customer experience and user experience are the key performance. However, most of us…
Loyalty program: Proven tips to successfully build for your site
In order to capitalize on the numerous benefits provided by a loyalty program, you’re gonna need some help. Here are some important tips th…
Testimonials: Influences on purchase intentions and tactics for sales
According to a recent survey, 94% of consumers read online reviews and testimonials when considering a purchase. So now, we would like to dis…
FAQ: The Effective Tool To Boost Conversions And Build The Customer Loyalty In The Shopify Store
Do You Need an FAQ on Shopify? Before you jump into creating an FAQ (Frequently Asked Questions) page you should consider your goals and busi…
Customer lifetime value: Simple steps to increase it for your business
In this article, we - Spify would like to show you guys the steps on how to increase your customer lifetime value that can be profitable to y…
Omnichannel vs Multichannel: Some differences that matter
Two new-age definitions are multichannel marketing and omnichannel marketing. But it’s not easy to tell the two apart. The lines are so blu…